Shipping Policy

At Quastra, we are committed to delivering high-performance swimwear to athletes around the world with speed, reliability, and transparency.

Shipping Locations

We currently ship to:

United Kingdom

Europe

United States & Canada

Selected international destinations

If your country is not available at checkout, please contact us at contact@heyquastra.com

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

During peak periods, product launches, or promotions, processing times may extend slightly.

Estimated Delivery Times

Delivery times are estimates and begin once the order has been dispatched.

United Kingdom: 3–6 business days

Europe: 5–10 business days

USA & Canada: 7–12 business days

Rest of World: 10–18 business days

Shipping Fees

Shipping costs are calculated at checkout based on destination and order size.

Occasional free shipping promotions may apply and will be clearly stated on our website.

Tracking Information

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your delivery in real time.

Customs, Duties & Taxes

International orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer and are not controlled by Quastra.

Lost or Delayed Orders

If your order has not arrived within the estimated timeframe, please contact us at contact@heyquastra.com and we’ll assist you promptly.