Aqua Loop

Quastra swimwear is engineered for pool training and competitive swim sport.

Each piece delivers a secure athletic fit that stays in place during laps, turns, and high-intensity sessions — so you can train without distraction

Made with chlorine-resistant performance fabric, our swimwear is built to withstand frequent pool use.

Fast-drying, flexible, and shape-retaining — designed to perform swim after swim.

At Quastra, we are committed to delivering high-performance swimwear to athletes around the world with speed, reliability, and transparency.

Shipping Locations

We currently ship to:

United Kingdom

Europe

United States & Canada

Selected international destinations

If your country is not available at checkout, please contact us at contact@heyquastra.com

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

During peak periods, product launches, or promotions, processing times may extend slightly.

Estimated Delivery Times

Delivery times are estimates and begin once the order has been dispatched.

United Kingdom: 3–6 business days

Europe: 5–10 business days

USA & Canada: 7–12 business days

Rest of World: 10–18 business days

Shipping Fees

Shipping costs are calculated at checkout based on destination and order size.

Occasional free shipping promotions may apply and will be clearly stated on our website.

Tracking Information

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your delivery in real time.

Customs, Duties & Taxes

International orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer and are not controlled by Quastra.

Lost or Delayed Orders

If your order has not arrived within the estimated timeframe, please contact us at contact@heyquastra.com and we’ll assist you promptly.

We want you to be confident in every Quastra purchase.

Return Eligibility

You may request a return within 14 days of receiving your order if:

The item is unused

The item is unworn

The item is in original packaging

Hygiene liners (if applicable) are intact

⚠️ For hygiene reasons, swimwear that has been worn, washed, or tried without protection cannot be returned.

Non-Returnable Items

Used or washed swimwear

Items without original packaging

Sale or clearance items (unless defective)

How to Start a Return

1. Email contact@heyquastra.com

2. Include your order number and reason for return

3. Our team will provide return instructions

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refunds

Once your return is received and inspected:

Approved refunds are issued to the original payment method

Processing time: 5–10 business days

Exchanges

If you need a different size, contact us and we’ll assist depending on stock availability.